Refunds
Refund Policy
A simple refund policy for projects and ongoing services.
Setup fees
Setup fees cover time spent planning, designing, and building the project, and are generally non-refundable once work has started.
Monthly services
Monthly management or maintenance fees apply to ongoing work and can usually be stopped before the next billing cycle with notice.
Project cancellations
If a project is cancelled mid-build, work completed up to that point remains billable.
Questions
For billing or refund questions, contact wiansmit@optimizeiq.online.