Refunds

Refund Policy

A simple refund policy for projects and ongoing services.

Setup fees

Setup fees cover time spent planning, designing, and building the project, and are generally non-refundable once work has started.

Monthly management or maintenance fees apply to ongoing work and can usually be stopped before the next billing cycle with notice.

If a project is cancelled mid-build, work completed up to that point remains billable.

For billing or refund questions, contact wiansmit@optimizeiq.online.